SUBSTRATA | 2020

Making Your Purchase Journey Smooth and Enjoyable:

Once you've chosen your cherished Seth B Minkin original, we begin by securing the payment. Upon receipt, we'll promptly connect with you to confirm your delivery details, ensuring a seamless process tailored to your needs.

For those in the greater New England area, for a nominal fee, we happily offer white glove, in-home delivery and setup, ensuring your artwork arrives and is displayed with utmost care and attention.

For our long-distance clients, rest assured, your painting will be expertly packaged to withstand the journey. We collaborate with specialized art crating and transportation partners to guarantee safe and secure delivery, both nationally and globally.

Once your artwork arrives safely and you've had the chance to admire its beauty, we'll coordinate the collection of the remaining shipping and handling fees, as well as applicable taxes. Your satisfaction and peace of mind are our top priorities every step of the way.

Due to the unique nature of original artwork, all sales are final. However, if your painting arrives damaged or defective, please contact us immediately, and we will work to provide a prompt solution.

How do I purchase an original painting by Seth B. Minkin?
You can acquire a signature original painting by Seth in one of two ways. The best way to start out is to reach out directly via email or phone to start a discussion. Or, if you're ready, simply add your favorite piece from our online gallery to your cart and complete the checkout process. Once your payment is received, we'll be in touch to address any queries or concerns and to discuss delivery options. Please note that shipping, handling fees, and taxes will be billed in a separate installment and are due upon successful delivery.

What payment methods are accepted for original paintings?
We offer various payment methods to suit your convenience, including credit cards, bank transfers, crypto and checks. If you'd like to pay via wire, please reach out to initiate your purchase and we'll send you an invoice including wire transfer instructions. If you'd like to pay via bitcoin or ethereum, please let us know and we will include our wallet address on your invoice. 

How is shipping handled for original paintings?
For our local patrons in the greater New England area, enjoy the luxury of white-glove, in-home delivery and setup. For deliveries beyond, rest assured that your painting will be meticulously packed for safe transportation. We partner with specialized art crating and transportation firms for national and global shipping.

What are the shipping and handling fees for original paintings?
Shipping and handling fees vary depending on the size and destination of your painting. Don't worry; we'll discuss and confirm these details with you before shipping, along with any applicable taxes.

What is the return policy for original paintings?
While we stand by the uniqueness of our original artwork, we understand that circumstances may arise. Please note that all sales are final. However, in the rare event of damage or defects upon delivery, reach out to us immediately, and we'll work swiftly to provide a solution.

Can I visit Seth's studio to view his original paintings in person?
Absolutely! Seth's studio in South Boston eagerly awaits your visit by appointment. Immerse yourself in his artwork up close and gain valuable insights into his creative process. To schedule your visit, kindly contact us in advance.

Are Seth's original paintings signed and authenticated?
Yes, each original painting bears Seth B. Minkin's signature and mark of authenticity, affirming its origin and ensuring its value as a genuine masterpiece.

What is the commission process for Seth's original paintings?
Embark on a collaborative journey with Seth through his commission process, founded on clear communication and outlined expectations. Initiate discussions to define the subject, context, color, and size of your desired piece. Upon mutual agreement, a deposit of 50% of the purchase price is collected.

Can I provide input or ideas for a commissioned painting?
Absolutely! Your input is invaluable. Seth encourages a collaborative process and will guide you through a discovery phase to understand your vision and expectations for the custom piece.

How does Seth ensure my satisfaction with the commissioned painting?
Your satisfaction is our priority. Throughout the creation process, Seth maintains open communication, offering opportunities for review and feedback. You'll have the chance to approve the composition and provide input on color before the finalization of the piece.